Installing Downloaded Files

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Question:
I received a file from Support with an extension of .TVG. How do I install this file?

Answer:
CertiflexDimension is now making it easier than ever to install files sent from Support or downloaded from the TVG website. Files for version 8 will have the extension of TV8, and files for version 9 will have the extension of TVG or TVM. Files ending in TVGTVM are other Dimension files, such as MenuWin.TVM. To install a downloaded file, select Help from the menu, and then choose Install Downloaded Files. You will then browse out to the file that you received. Select the file, and click Open to install. This will install the file to the correct location and then delete the downloaded install file from your system.

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