Q: We voided and then immediately reissued a payroll check for an employee due to a mistake made when entering their pay rata. Now when we run the new check, the system adds a hyphen and a zero at the end of the original check number. Why is this?
A: In order to prevent duplicate check numbering, the system automatically adds a sequentially numbered suffix to payroll checks issued on the same day, with the same check number.
For example, if you issue check #1234 to a payroll employee, then void that check and reissue it to the same employee with the same check number and date, the check number that will be recorded in the employee’s check history will be #1234-0. If you then void check #1234-0, and record another check for that employee, again using the same check number and check date, this third check would print with #1234-1.
To produce a check without the sequential hyphenated suffix you would need to use a different check number or assign a different check date.