Q: When I try to record transactions I get a File is Locked by Another User message. How do I correct this?
A: Follow the procedures listed below:
4. If the problem persists, the server may not be releasing a lock from an inactive workstation. In this case, contact your Network Administator about having the server restarted.
Note: If none of the above steps resolve the issue, contact CertiflexDimension Technical Assistance at 1.800.237.8435.