Remove Invoice

Q:  How do I delete an invoice in Accounts Receivable since there is no ‘delete’ option?

A:  To delete an invoice in Accounts Receivable, you must create a credit memo and then remove the off-setting transactions.

To create the credit memo, go to Transactions, Record Invoices, select  the customer, and click on Credit Customer Invoice. Select the invoice you wish to credit, click Save and the credit memo will automatically be created. NOTE: You may remove offsetting transactions automatically by selecting the option Auto remove offsetting.

To remove off-setting transactions manually go to Transactions, Open Item Maintenance, select the customer, then start> click Remove, select the original invoice and credit memo and Remove.